At PM Toyland, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our retail store, parking facilities, or theme park, as well as when you use our services or join our membership program.
1. Information We Collect
When you interact with us, we may collect the following information:
• Personal details (e.g., name, phone number, email, home address).
• Child details (e.g., name, age, birthday) for birthday perks and promotions.
• Transaction details (e.g., ticket purchases, membership registrations, event bookings).
• Digital information (e.g., cookies, browsing behaviour when visiting our website).
2. How We Use Your Information
We may use your information to:
• Register and manage your membership.
• Process bookings, payments, and rewards.
• Send you updates about promotions, events, or changes to our services.
• Improve our facilities, services, and customer experience.
• Comply with legal requirements and safety regulations.
3. Data Protection & Security
• We keep your personal data safe and confidential.
• Access to personal data is restricted to authorized staff only.
• We use reasonable security measures to prevent unauthorized access, loss, or misuse of information.
4. Sharing of Information
• We do not sell or rent your personal information to third parties.
• Information may only be shared with trusted service providers (e.g., payment processors, IT support) strictly
for business purposes.
• We may disclose information if required by law or for safety and security reasons.
5. Cookies & Online Tracking
• Our website may use cookies to improve your browsing experience.
• You may adjust your browser settings to disable cookies, but some website features may not function
properly.
6. Your Rights
As a customer or member, you have the right to:
• Edit and update your personal information.
• Request that we stop sending you marketing communications.
• Withdraw your consent for us to process your data (subject to legal or contractual restrictions).
7. Data Retention
• We retain personal data only as long as necessary for business, membership, or legal purposes.
• Data that is no longer needed will be securely deleted or anonymized.
8. Amendments to this Privacy Policy
• PM Toyland reserves the right to update, change, or modify membership terms at any time.
• Any updates will be published on our official website and will take immediate effect.
9. Contact Us
For any questions or concerns about this Privacy Policy or your membership data, please contact us:
Tel: 011-5586 3889
Address: 16, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia
Website: www.pmtoyland.com
Email: info@pmtoyland.com